Customer care
Returns and refunds
We want you to feel confident shopping with Marvelx.pk. Please review our returns and refunds policy below.
Check eligibility
Review the condition and timeframe requirements before sending an item back.
Request a return
Share your order details with our support team to start the process.
Receive your refund
Refunds are issued after the returned item is reviewed and approved.
Return eligibility
Items must be unused, in their original condition, and returned with the original packaging within the stated return period.
How to request a return
Contact our support team with your order number and the reason for your request. We will guide you through the next steps.
Refunds
Approved refunds are processed after the returned item has been inspected. Processing times may vary by payment method.
Need help with a return?
Contact our support team and include your order number so we can help quickly.